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Systems Change

Human Services as Public Infrastructure

I’m pleased to share this guest column published today by Barrett & Greene.

This piece is about truth-telling, not alarmism. Economic instability, technological disruption, climate stress, and public distrust are not abstract forces. They are colliding in people’s lives every day. The question is whether our public systems are being designed for the world we are already entering.

Human services are not peripheral to that challenge. They are part of the foundational infrastructure communities need to absorb shocks, adapt to change, and hold together under strain.

Thank you to Barrett & Greene for the opportunity to contribute to this conversation with state and local leaders.

Tracy Wareing Evans is an experienced executive leader, international speaker, and author. Anchored by a deep commitment to building equitable, thriving communities, she is widely recognized for her expertise in public human services administration and social policy in the United States. She has testified before Congress, consulted with policymakers across the aisle, and served on dozens of national advisory committees and executive boards. Evans is the former thirteen-year President and CEO of the American Public Human Services Association (APHSA), a bi-partisan national membership organization representing leaders of state and county human service agencies. She is currently Chair of the Board of Directors of Social Current and a fellow to the National Academy of Public Administration (NAPA).

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