Two weeks from today, American Welfare: Reclaiming the Dream for All of U.S. will be out in the world. As the publication date approaches, I keep returning to a simple truth that runs through every chapter of this book: systems do not change on their own. People change them. And…
The strength of a thriving democracy is reflected in the health and well-being of all its people. Human services, provided by government agencies and community organizations, enhance our well-being by assisting us in navigating life’s inevitable ups and downs. Although the term “human services” is unfamiliar to many, it is…
Recently, a long-time colleague and I were talking about the launch of this blog and my interest in helping leaders drive systems change. She asked me: “What is systems change, anyway? Many of us use that term freely, but do we really know what we’re asking for, let alone what…