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Connecting Hearts & Minds

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    • Meet Tracy
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    • Tracy’s Book, American Welfare
      • Reader Discussion Guide
  • Human Services
    • Human Services: A Backbone of Democracy
  • Narrative Change
    • Spotting Narratives
    • The Power of Narrative
  • Systems Change
    • What is Systems Change?
  • Speaking & Facilitation
  • Home
    • Meet Tracy
    • Request Tracy for Your Next Event
    • Tracy’s Book, American Welfare
      • Reader Discussion Guide
  • Human Services
    • Human Services: A Backbone of Democracy
  • Narrative Change
    • Spotting Narratives
    • The Power of Narrative
  • Systems Change
    • What is Systems Change?
  • Speaking & Facilitation
  • lightly sunlight wooden pathway
    Civic Engagement - Narrative Change - Systems Change

    Frederick Douglass & the Structures That Shape Freedom

    January 7, 2026

    Frederick Douglass emphasized the necessary connection between struggle and progress, urging us to confront societal structures that limit opportunity. His insights encourage a commitment to inclusivity, challenging narratives, and designing systems for collective thriving as we enter 2026.

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  • An illustration of a diverse group of people standing close together
    Civic Engagement - Systems Change

    Belonging by Design: Insights from john a. powell

    December 16, 2025

    Belonging is intentionally created through design and policy choices, not just a hopeful feeling. It's essential for community building, requiring intentional systems to foster inclusion and support, as emphasized in john a. powell's work.

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  • Illustration of people in a park under Fall leaves
    Civic Engagement - Systems Change

    Jane Addams & the Democracy We Build Together

    December 9, 2025

    Jane Addams emphasized that democracy is demonstrated through daily interactions, affecting how society treats individuals. Her insights on human services remind us that democracy thrives in community support and shared responsibility, a theme central to my forthcoming book.

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  • Stacked books with warm light in the background
    Human Services - Systems Change

    The Voices Shaping a New Story of Well-Being

    December 2, 2025

    When you write about systems, you quickly realize you’re also writing about the stories beneath them. Every policy, every rule, every routine we inherit began as an idea about how people behave and what we believe they deserve. To understand where those ideas came from—and what it will take to…

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  • illustration of a group of people working and standing in solidarity with each other
    Human Services

    Gratitude for the Builders of Belonging

    November 25, 2025

    This message expresses gratitude to human services professionals for their work in transforming systems to support people. Their efforts foster connections, translate policy into practice, and strengthen community foundations, promoting trust, belonging, and democracy amid challenges faced by families and organizations.

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  • Warm hues of purple and gold over a blueprint-like grid
    Human Services

    The Quiet Architecture of Democracy

    November 18, 2025

    The post emphasizes the importance of often unnoticed systems like human services in public life. It advocates for collaborative design with affected communities to enhance democratic health and well-being.

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  • Narrative Change

    Words Matter—Reclaiming “Welfare” as Well-Being

    November 11, 2025

    Language shapes our perceptions and systems regarding welfare. Originally linked to well-being, its meaning has degraded, affecting public communication and design. The way we frame welfare influences outcomes, impacting people's lives positively or negatively as we seek clarity amid uncertainty.

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  • The American Dream, Reimagined over a blueprint-like grid of bold purple and gold
    Narrative Change

    The American Dream, Reimagined

    November 4, 2025

    Voting shapes our future by defining whose voices matter. While access to the American Dream has been limited, changing narratives can foster inclusivity and shared opportunity, challenging outdated perceptions of deservingness in society.

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  • The words The Infrastructure We Need Now overlayed on blueprint-like grid with deep purple and gold hues
    Human Services

    The Infrastructure We Need Now

    October 28, 2025

    Human services are vital infrastructure amid today's challenges like climate impacts and economic pressures. Budget cuts weaken systems crucial for community resilience. The author advocates for reclaiming "welfare" as well-being to enhance support and trust.

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  • Systems Change

    The Courageous Leader: Frances Perkins’ Legacy

    March 5, 2025

    Frances Perkins, the first female U.S. Cabinet member and Secretary of Labor, played a pivotal role in establishing modern social welfare during the New Deal. Her advocacy for workers' rights led to landmark legislation, including the Social Security Act and the Fair Labor Standards Act. Despite facing gender-based opposition, her…

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